The Waterproofers Association of India (“TWA India”, “we”, “us”) operates twaindia.com and respects the privacy of every visitor, member, and subscriber who interacts with our website. This policy explains what information we collect, why we collect it, and how it is used and protected.

1. Information We Collect

We collect information in the following ways:

• Member registration: When you register as a Waterproofer/Applicator, Manufacturer, or Distributor/Trader, we collect your name, email address, phone number, company name, city/state, specialization, website, and a short profile description.
• Newsletter subscription: When you subscribe to our newsletter, we collect your email address (and name, if provided) to send periodic industry updates and association news.
• Contact forms & enquiries: When you contact us or enquire about membership, events, or manufacturer promotion opportunities, we collect the details you choose to share (name, email, phone, message).
• Automatically collected data: Like most websites, our server may log standard technical information such as IP address, browser type, and pages visited, for security and analytics purposes.

2. How We Use Your Information

• To list your profile in our public Member Directory (for registered members who choose to be listed).
• To send you our weekly newsletter and occasional association announcements, if you have subscribed.
• To respond to your enquiries about membership, events, seminars, or manufacturer promotion.
• To improve our website, services, and member communications.
• To comply with applicable law.

3. Sharing of Information

We do not sell or rent your personal information to third parties. Member directory profiles are visible to other visitors of the site as part of the association’s core purpose of connecting waterproofing professionals, manufacturers, and distributors. We may share information with trusted service providers (such as our email delivery platform) strictly to operate the website and newsletter, and only to the extent necessary.

4. Cookies

Our website may use cookies for basic functionality (such as remembering login sessions) and, where enabled, for anonymous analytics. You can control cookies through your browser settings.

5. Your Choices

• You can unsubscribe from the newsletter at any time using the link at the bottom of every email.
• You can update or remove your Member Directory profile by logging in to your account, or by writing to us.
• You can request a copy of, correction to, or deletion of your personal data by contacting us at the email below.

6. Data Security

We take reasonable technical and organisational measures to protect member and subscriber data against unauthorised access, alteration, or loss. However, no method of transmission over the internet is 100% secure.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact TWA India’s Chairman, MK Dhawan, at chairman@twaindia.com or through our Contact page.

TWA India is supported by Dhawan Associates and DSeal.